Where are you located?
Los Angeles, California.
When were you founded?
July of 2016
Do you ship internationally?
Yes! However, please note that as with any orders being placed internationally, your package is subject to a VAT tax (this fee being dependent of your country)
How do I become an lifestyle ambassador for The Parks Apparel?
Please send an email with your Instagram username along with any other relevant social media information to firstname.lastname@example.org. We cannot guarantee we will get back to you as we receive a large amount of inquiries daily!
Does The Parks Apparel do any sponsored/paid promotions on their Instagram account so I can feature my photos or my products?
Yes we do. However, selection of posting is under our discretion. Meaning we will not accept any posting just because you are paying - it needs to fit our outlook and aesthetic. You may email us at email@example.com with the subject line "Paid Posting Inquiry" for additional details.
How do I become an outdoor photographer ambassador for The Parks Apparel?
We aren't currently looking for any photographers unless a large portion of your work is outdoor portrait lifestyle imagery.
Does The Parks Apparel have any philanthropic involvement?
We are working hard to find a creative and meaningful outlet to give back to the community and the environment. Once we find out what this is, you will be the first to know through our social media channels!
How green is The Parks Apparel manufacturing process?
While many outdoor companies strive to be as eco-friendly as possible, many lifestyle brands overlook this incredibly important aspect. At The Parks Apparel, we prioritize and strive to be as planet-conscious as possible. Currently, our major manufacturer is: Sweatshop Free, has a Solar Powered Cutting & Sewing Floor, is W.R.A.P. Gold Certified, Recycles all unused materials in the cutting process, and is a paper-free warehouse. We are continuously finding ways to improve our eco-footprint.
Are you hiring?
Not currently! However, if you live in the Los Angeles area, we have open internships for marketing, retail, and graphic design! Send your resume and cover letter to firstname.lastname@example.org with the subject "Parks Internship."
Why can't I track my package? How long does it take until my order is processed?
Please allow up to 48 business hours for your order to be processed. If you have ordered anything that fits in a standard size envelope (a bracelet, stickers, etc), you may not receive tracking information. We do not operate during officially observed US Holidays - Please allow up to 72 business hours if your order is made during a US Holiday.
What is 5-8 Day Insured Shipping?
In the case that your package is lost in the mail on part of USPS, you will be able to file a claim and receive a refund for your missing package.
I don't see a discount code option during checkout, why can't I use it for my order?